“It is generally accepted in business that people are some fifty times more likely to put pen to paper to complain about a service than they are to compliment“

Simply Lets are always grateful when someone we have helped feels moved to thank this company, or praise it’s staff or service to others and we are especially grateful when a client takes the trouble to put their thoughts in writing. With their consent we are proud to be able to place some of their written comments on our website;

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Received 28/09/09 by email to Bromsgrove Office

‘I would like to take this oppotunity to thank you for all your support through out my tenancy and wish you all the best for the future. Excellent company with excellent staff . Thank you’

Stuart Sullivan – Bromsgrove

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Received 17/08/09  by email to Bromsgrove Office

‘Thanks once again for your help. Everyone I have dealt with in your office so far has been really friendly and helpful which has made the process of finding somewhere a little less stressful’

 Marie Bevan – Bromsgrove

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Received 11/08/2009 by email to Caroline (Harries) Bromsgrove Office

‘It was very good to meet you and I sense a pleasant helpful attitude from all the staff.’

Oakley Petts – Bromsgrove

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Received 04/08/09 by email to Sarah (Roberts) Worcester Office

Finally Karen and I have sent a little something to say thank you for all your hard work in the post over the weekend. I appreciate you will argue that you are just doing your job, however your help and advice has been invaluable and we both know that the point where you went beyond the call of duty came and went ages ago. We are both extremely grateful.

John Wood – Worcester

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Received 04/08/09 by letter to Sharaine (Wakefield) Bromsgrove

‘Whilst writing may I take the opportunity of thanking you and all of your team for looking after the letting of this property in what could have been a long drawn out scenario if it wasn’t for the professionalism of your office, the recent and unpleasant events that have taken place at the property could have resulted in a none let.

I will also be grateful for you to pass my thanks to Jon your Company Owner as I know he has assisted in giving advice and direction too.

Once again, thank you.’

David Kelly (Dunedin Homes & Developments Ltd) – Bromsgrove

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Received 09/06/09 by letter to Bromsgrove Office

“I am pleased to be returning the letting of this property to the care of ‘Simply Lets’, Thank you for all your excellent and pleasant service over a good number of years”

Rev. C. J. Beasley – Bromsgrove

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Received 09/06/09 by letter to the Bromsgrove Office

‘ I would like to thank you for the extremely friendly and professional service I have received from Simply Lets during my tenancy, and the high quality of accommodation provided’

Mr Steven Simspon – Stratford Gardens

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Received 29/05/09 by card with a bottle of wine to Bromsgrove Office

Dear Sam (Colquhoun)

Thank you for all your help. We really appreciate everything you’ve done for us over the past few years but especially this. You are the reason we recommend simply lets to anyone, you’ve made things so easy and stress free for us.

Ian and Rebecca Sanderson – Bromsgrove

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Received 22/05/09 by letter to Worcester Office

This is just to say thank you so much to Sarah (Roberts) for all her help last week, thank you to you and everyone else

Ms E Mack – Worcester

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Received 20/05/09 by letter to Worcester Office

A huge thank you to all the staff at Simply Lets for making the letting of my property in Meadow Road easy and without stress. I have dealt with various agents in the past but never experienced such good professional service from such nice people. I will recommend you whenever I get the opportunity.

Mrs Strong – Malvern

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Received 01/05/09 by letter to Worcester Office

I just wanted to say thank you very much for the excellent service you provided for us on Sat am. We had a problem with our tap and hot water was spraying everywhere. I think the lady’s name that I spoke to was Nicky (apologies if I have got this wrong). 5 minutes after I had spoken to her a plumber had called me and was around 15 minutes later. He was very professional and went the extra mile to solve the problem.

Rachel Allen – Worcester